Smart Home · AV · Security · Networking

The solution to your smart home & security needs begins and ends with us.

RESIDENTIAL · COMMERCIAL · MULTI-FAMILY

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Our clients love the fact that they can operate their entire home or business from their devices.

Welcome

Welcome to IHD Integrations.

We specialize in designing and installing smart-home, AV, and security systems that perfectly embody our clients’ vision for how their space should feel and function. What started in 2011 as Island High Definition on Long Island has grown into the preferred smart-home integrator for Long Island and the five boroughs.

Every system is engineered around the property it goes into — not a package deal off a shelf.

2011Founded on Long Island

15 yrsOf systems still in service

Every yearTeam re-trains on new platforms

Our Commitment

Innovative solutions. Creative problem-solving. Cutting-edge technology.

That commitment is what our first major commercial client, CityMD, has relied on since our earliest days — and still does today.

Innovative Solutions

Every property gets a system designed around how it's actually used, not a one-size install.

Creative Problem-Solving

Inherited wiring, tricky floor plans, legacy gear — we design around what's already there.

Cutting-Edge Technology

Our team re-certifies on new platforms every year, so what we install keeps up with what's next.

Systems we specify & install: Control4, Lutron, Sonos, Yamaha, Triad Speakers, Araknis Networks, Access Networks, Fortinet, Ubiquiti UniFi, Ring, Nest, Hanwha Vision, Eagle Eye Networks, OvrC, Luma, Turing AI, Samsung, Sony, LG.

Services

What we install.

One integrator, every low-voltage system in the property — designed to work together, not around each other.

Wi‑Fi & Network Infrastructure Smart Home Automation Lighting Control Home Theater Whole‑Home Audio Surveillance & CCTV Access Control Structured & Low‑Voltage Cabling Motorized Shades Network Security System Diagnostics & Redesign Ongoing Support Plans

See plans & pricing →

Plans & Pricing

Support plans for every property.

Whole-property coverage for homes and businesses, plus a dedicated response-time plan for commercial access control. Phone, email, chat & monitoring support (by tier) is delivered by Parasol, IHD’s national support partner; Essentials is supported directly by IHD, M–F 8am–5pm.

Whole-Property Plans

Pick the level of coverage that fits your home or business.

Essentials

$15/mo

Choose one system to cover: Wi-Fi & Network, CCTV, Lighting Control, Audio, or Smart Home Accessories.

•Business-hours support (M–F, 8am–5pm)

•Direct line to an IHD technician

•Reactive remote troubleshooting

•Add more systems anytime

Select

$39/mo

Whole-property coverage, business hours.

•24/7/365 phone support

•Priority scheduling

•Dedicated local team

•Covers every system IHD installed on your property

Access Assurance — Commercial Access Control

Response-time guarantees and unlimited remote support for your commercial access control system.

Standard

$70/mo

Flat monthly rate for a single-exterior-door commercial system. Interior doors (closets, server rooms) add $20/mo each.

•24/7 phone line to report an issue, anytime

•Guaranteed 48-hour on-site response

•1 on-site visit per year at no charge, trip fee and first hour of labor both included; extra time or visits billed at our standard business-hours rate ($275 trip charge, $165/hr after the first hour)

•Unlimited remote support: user changes, schedule adjustments, app & end-user help

•Quarterly remote system check

•After hours: free callback next business day, or paid emergency dispatch right away if you need it now

Available with 1 exterior door, any number of interior doors. $99 one-time enrollment fee.

Priority

$105/mo

1 exterior door $105/mo · 2 doors $165/mo · 3 doors $225/mo. Interior doors add $20/mo each.

•Everything in Standard

•Guaranteed callback within 1 hour, any time, any day (not next business day)

•Guaranteed same-business-day on-site response

•Emergency dispatch discounted to $225/hr (vs. $275/hr)

•2 on-site visits included per year at no charge (same terms as Standard); additional visits billed the same standard rate

•Same-day remote support turnaround

•Proactive door-position & backup-power monitoring (backup power required on all openings)

Required for sites with 2 or more exterior doors. $99 one-time enrollment fee.

Access Assurance covers response time, on-site service, and system maintenance for your access control system. It is not a fire code or life-safety compliance certification: code compliance is determined by your local Authority Having Jurisdiction and your fire alarm provider.

Month-to-month or annual prepay (10 months’ price for 12). Already on an IHD whole-property plan? Take 10% off Access Assurance.

Service Area

Long Island & the five boroughs.

Nassau & SuffolkPrimary
New York CityBy project
Westchester & NJBy project

IHD Integrations is one company inside the IHD family of companies, alongside general contracting, electrical, and IT businesses serving the same region.